CRAIGSLIST CEO LASHES OUT AT BACKPAGE…AGAIN!

May 23rd, 2009

…and yet still has images of sex acts on his site.

On his official craigslist blog, Jim Buckmaster, the CEO of craigslist, continues to post links to adult ads on backpage. His latest post attacks backpage for containing salacious words and images, and goes on to suggest some kind of conspiracy between politicians and newspapers, hypothesizing that politicians have a “need for positive stories and campaign endorsements from those very same newspapers.”  He also theorizes of a conspiracy inside the newsrooms of America:

“Is it possible that writing stories critical of craigslist’s (relatively tame) “adult service” section is more career-friendly than attacking their own employer (or journalistic media brethren) for operating a (far more graphic) “adult service” section of their own?”

His comments and attacks on backpage.com are quite surprising to us. Aside from the fact that Village Voice Media, our parent company, does not publish endorsements (and rarely writes anything positive about politicians), it recently published a story in many of our alternative papers generally supportive of craigslist and user generated content in general.

His latest blog entry included links to ads clearly violating our terms of use and have been removed. We would like to return the favor to Mr. Buckmaster with a list of postings on craigslist displaying images of sex acts and/or requesting sex acts for money. We are not condemning craigslist, but we are pointing out the hypocrisy of Jim Buckmaster attacking us. He clearly still has a problem of content violating his terms of use on a far larger scale.

Note: The links below are not safe for work:

Open 24 hours daily. 1oo 15min 14o 3omin 2oo h0ur….please mature
adults only. G.r.33k xtra4o

WE HAVE 3 WE WANT THAT SEXY 4TH BE WILD!!

Afternoon Delight/Chill? Vers Btm Looking

For Women Only:Erotic Tantra Massage for Women(Will Travel

Straight Athlete looking for wet mouth - m4m - 32

Bl0w~n~G0

Buckmaster is fully aware of the challenges of user generated content. He should move his blog post regarding backpage to craigslist’s rant and raves category–it’s mean spirited and probably better off being an anonymous attack. They are the words of a snitch—someone who gets caught doing something, and before they are even charged with a crime, start pointing to all the other people that do the same thing.  As a former CTO, he knows the complexity and shortcomings of filters and any other abuse mitigation technology.  And, he also is well aware Backpage started charging for adult postings to filter out illegal postings four years earlier than craigslist. We certainly did not blog last year how unfair it was for Craig to have free adult postings and many of them clear TOU violations.

The tit-for-tat seems beneath both of us given the huge challenges faced by both our companies in other categories. Bad users can post from anywhere in the world. Banned terms can be easily bypassed. Staff and development resources are already heavily used–pursuing bad users as they morph or post in other categories. Backpage has created two dozen new jobs in three major US cities, most of these jobs are for managing abuse in all categories.  If Buckmaster wants to continue to bash backpage with links to posts violating our terms of use, he should know that we welcome the links on his blog. Our abuse staff will remove the content if it is a TOU violation and we will continue to return the favor with links to craigslist ads violating his site’s terms of use for the purpose of pointing out Mr. Buckmaster’s hypocrisy.

Either way, we hope Mr. Buckmaster realizes that when you are attacked, and your constitutional rights are threatened, you don’t cave in and begin pointing fingers at your competitors. You fight.

INTERMITTENT SITE OUTAGES

May 19th, 2009

I wanted to quickly address the outages we’ve been experiencing here and there lately. To put it simply, we’ve seen a pretty big spike in traffic over the last 2 weeks that we basically weren’t 100% prepared for. However, our staff has been working around the clock and we have spared no expense to address the issue as quickly as humanly possible.

Please hang tight and we’ll have the fast, efficient and reliable backpage you’ve all grown to know and love back and better than ever in no time!

As a result of the intermittent outages, we have received what could quite possibly be considered the most angry email that has ever been sent to support@backpage.com. Hopefully the rest of you don’t feel the same way:

To Backpage.com Support

On May 19, 2009, at 11:13 AM Anthony ________ Wrote:

> Hello Backpage,
>
> What the fucking fuck is going on with this god damned site? I go on
> here to sell a lamp and its impossible for me to do that, sell a
> simple fucking lamp. On Craiglist I can sell 100 lamps with no
> problem at all. What the hell is so hard about running a fucking
> website? I run my own Facebook and MySpace pages perfectly fine and
> I have my own HTML codes that make my profile look fuckin sick and
> you can’t manage to run a simple site where people sell bullshit?!
> Do you need me to send a pack of retards there to work on the site
> to get it fixed because I bet a pack of wild retards could do a
> better job at maintaining a website than the asswads you currently
> have there. I understand maybe you’re seeing a spike in traffic
> lately but why would that cause your site to go in the shitter and
> for users to no longer access the site at all? Its bullfuck if you
> ask me. How am I supposed to sell my god damn lamps?! And what if I
> had some shit I needed to buy? I could be sitting there eating
> cereal and my table could break and it would spill the cereal all
> over the floor and I would think OH SHIT I NEED A NEW TABLE… WELL
> I HOPE BACKPAGE ISN’T HAVE A SPIKE IN TRAFFIC TODAY OR ELSE I WON’T
> BE ABLE TO DO JACK FUCK ON THAT SITE SINCE IT CRASHES AFTER 10
> VISITORS. Fucks sake man. And I bet I wouldn’t be the only person in
> need of an immediate table, or other appliance. All I ask if for you
> to get your ass together and get this fuck shit of a site working
> properly so I can continue selling lamps or buying worthless fuck
> that just clutters up my house. Or else I will  have to go to that
> other shithole site Cragisass. Thanks.

Wow!

- Carl

UPDATES ON AFFILIATE PROGRAM, AUTO REPOST, NEW MARKETS

May 18th, 2009

We’ve been pretty busy adding to our infrastructure. We’ve had some
growing pains and some of our sponsor inventory is sold out
temporarily. We’ve put in place a solution for this and the problem
should be solved.

Here’s a quick list of some development we plan to release soon.

Affiliate sign up:
We’ll be releasing a self sign up form soon where you can add a link
on your site. You get paid commission on upgrades purchased by users
you refer. You can sign up early by sending me an email.

Auto Repost:
Users want more options on the re-posting interval. We
have a solution planned where users will be able to choose from
several re-posting intervals like 3, 7 or 30 days.

New markets:
Here’s a list of the most requested markets in the past 30 days. We
plan to do these and few more cities soon:

Gainesville, FL
Ocala
St. Augustine
Charlottesville
Danville
Fredericksburg
Harrisonburg
Lynchburg
Fayetteville, NC
Abilene
Amarillo
Laredo
Lubbock
Odessa / Midland
Winston-Salem
Appleton-Oshkosh-FDL
Green Bay
Kenosha-Racine
Milwaukee
Wausau
Sheboygan
Eau Claire
Janesville
La Crosse
Bellingham
Everett
Olympia
Chattanooga
Wyoming
Halifax
Winnipeg
Montana

If you have new markets to suggest, contact us.

- Carl

BACKPAGE.COM AFFILIATE PROGRAM BETA TEST UPDATE

February 23rd, 2009

Back in October we announced our intention to publicly launch beta testing for the Backpage.com affiliate program wherein users can earn commission payout’s for referring users to post on Backpage. On January 1st, 2009 we officially started public tests.

Now, nearing the end of February, public testing for the Backpage.com affiliate program is nearing completion. Some of our beta affiliates have seen large commissions. We’re confident that our program will be a huge success in 2009. If you have a web site with good traffic and would like to sign up as an affiliate, please click here to contact us .

Top 5 Beta Affiliates

Affiliate earnings for 1-01-2009 to 2-15-2009:

Christina M. - $1,670.64
Ben B. - $1,478.62
Andrea S. - $1,460.98
Daniel H. - $1,077.11
Tom P. - $742.86

The Backpage.com affiliate program will be available for all users within the next 90 days. Until then, please keep checking blog.backpage.com for updates.

- Carl

BACKPAGE.COM JOINS IN ON ‘BAILOUT’ CRAZE

January 16th, 2009

No doubt, times are tough. We’d like to help out any way we can by making it easier for job posters to staff that position they have available now that they gave that overpaid Steve from accounting the axe. Or help the down-on-their-luck find that second job to pay down their mortgage, Van Halen tribute bands (DLR era only – none of that pansy Hagar crap) book that sweet Bar Mitzvah gig or help you sell that car or truck before the bank repo’s it. Whatever the case may be, Backpage is here to help.

What is our Bailout proposal, you ask…?
We are…
  • …lowering the price on sponsor ads by 25% in select categories in all cities indefinitely (or until the IRS recognizes our clearly tax deductible contributions to the “Backpage.com Foundation”).
  • …improving the auto repost feature in most categories to allow users to repost ads more frequently. Categories that are effected will see the durations fall from 7 days to 3 days.
  • …currently testing a feature that will allow users to instantly repost their ads to the top of the listings. This will allow users to attract more visibility to their ads.
  • …launching a promo code, good in all markets, for all ads and ad upgrades for 10% off all purchases. In celebration of how clever we are, we’ve named that promo code BAILOUT (expires 3/31/2009).

Another reason to support the Backpage Bailout Movement? This year we’re aiming to build more fuel efficient and green, Earth-friendly ads and with your help, we can get there. Additionally, January has proven to be a strong month for us. As the the Alexa.com Traffic Rank Trend graph below illustrates, even in a tough economy users are still posting ads and using backpage.com regularly.

We look forward to 2009 and we’re hoping you are too. Please feel free to contact us if you have any questions.
Thanks,
Carl
Site Founder

CHARGING ADULT CLIENTS TO POST

November 6th, 2008

Craigslist will start charging for erotic services soon. Backpage.com has been doing this for years.  It is perhaps the best way to reduce the prank postings, illegal postings, and postings by under aged users.

Not many solutions for user content generated sites are perfect when it comes to content quality. Craig will face some of the same challenges we face. While there is fraud with employer postings, it is significantly higher in adult. I outlined a few challenges below.

Stolen credit card use

Users “borrow” credit cards from friends, family, or customers.

Stolen credit card use is just a lot higher in adult categories. We usually hear from the owner of the credit card one month later by a phone call or charge back. Meanwhile, the ad was up the whole time and the user was able to get away with the fraud.

Once fraud is reported to us, we can trace it back to a user and take steps to prevent future abuse.  Unfortunately though, many internet con artists are seasoned, and can work their way around blocks.  It really is a “whack-a-mole” type problem.

A far bigger problem is syndicates with unlimited stolen credit cards. They are criminals. They account for nearly $400,000 in attempted transactions on our site alone this year. They get stolen credit cards from viruses on a user’s computer or from bogus web sites. They then use a credit card to post fake ads in paid categories with links to sites with more viruses. Or, they post fake ads to get email addresses to spam users with Viagra over seas sites, porn, or adult dating.

Some internet marketing companies sell phone verified accounts on craigslist. I’m sure they plan to use stolen credit cards for the additional verification.  The criminals have an unlimited amount of user’s credit card numbers and personal data. They will post using a US internet service provider. It will be almost impossible for any automated fraud detection.

So, I congratulate Craig on implementing a model similar to ours. As an upside for our economy, he will need to hire people to manage the massive increase in credit card fraud. There will be a lot of it. Backpage recently added two more people to our fraud control staff. It’s the hot new job for our growing e-commerce economy where stolen credit cards abound.

- Carl

AFFILIATE PROGRAM

October 10th, 2008

Now you can get paid for helping to promote us.  We have had a number of users’ request we build this. We now have a beta version for select clients.

Here’s how it works:
Simply place a text link or banner ad for backpage.com on your web site or blog. The link or banner ad will have your affiliate id.  When users click the link or banner ad and post an ad on backpage.com in the next 30 days, we tag the user as referred by you via your affiliate id. When the user buys upgrades for any of their ads, we pay you 10% commission on any online only upgrades.

Why is this good for you to do?
We have millions of postings each month. Some users spend $1 to $1,000 a month on sponsor and auto re-postings upgrades.  Many people have never heard of us, so there are millions of new users.  You can earn significant commission from these new users. Users are looking for cost effective advertising that is easy and self service. That’s us. Free classified sites like backpage.com are very popular in this tough economy. Our traffic has grown a billion page views this year.

Who is eligible?
Right now, I am looking for a couple dozen larger web sites or blogs with sizeable traffic. The ideal sites will reach a market interested in posting online classified ads ranging from something to sell, jobs, events, services, rental and real estate ads.  You will have to wait for us to finish developing the self service interface to check your commissions earned. But for your patience, we will treat you well since you will be one of our charter affiliates.

Very soon we plan to open this up to everyone…so let us know if you are interested.  Even if you are not a larger site, I will save your info and contact you after our initial testing. Please be sure to include your site URL and your day time phone number.

Thanks

Carl
Site founder
carl@backpage.com

SAVE15 PROMO CODE

August 28th, 2008

Any paid upgrades help us pay for staff and start new cities.  The following promo code is good for a 15% discount: SAVE15. This promotion will expire Sept. 30th, so you’d better jump on it!

DEVELOPMENT UPDATE

August 11th, 2008
  • User authentication: You can now show your first ever posting date on the site or links to your other ads. This info adds to your credibility. You’ll see this option… on the posting form. I think it’s a good idea for most users.
  • Post in over 100 cities: A sponsor ad can now be placed in 108 cities in a matter of minutes.  Plus, your post can not be solely removed by community reporting. It’s a paid option and it helps us pay for staff. To post in a bunch of cities at one time, go here
  • Promote us: Our entire PR effort is based on inbound linking from users. Go here for sample ads to place on your site or blog.
  • Multi-city navigation: You’ll see some changes in LA, Miami, and South Texas. Users can browse the greater area or drill down to a city.
  • Other user requests completed: Users can view photos faster when browsing ads in full view. We fixed a delay in multi-city ad changes to ads appearing on the site. For pets for sale and autos for sale, we added some more fraud control.
  • Sponsor ad discounts: You can now get a 5% to 50% discount by running your sponsor ad for multiple weeks. The discount varies by category. Sponsor ads increase results, increase referrals to your web site, can not be removed by the community, allow full use of html, and are targeted by category with high conversion rates. They also help pay for our staff and servers.

POPULAR SEARCHES FEATURE

June 29th, 2008

Find out what people are looking for on backpage.com. For example: “bartender” is the most popular job search in Dallas and Astoria is a popular search for an apartment for rent in New York City. About 15% of users search. It makes sense to check the popular searches link at the bottom of any category you plan to post. You can then write better posting for searches on backpage.com and for searches on Google. Please avoid stuffing your postings with keywords since they will get removed.

This feature is alive across all bp markets. Check it out for yourself.

NEW SPONSOR AD DISCOUNTS THIS MONTH

May 13th, 2008

You can now get a 5% to 50% discount by running your sponsor ad for multiple weeks. The discount varies by category.

Sponsor ads increase results, increase referrals to your web site, can not be removed by the community, allow full use of html, and are targeted by category with high conversion rates. They also help pay for our staff and servers.

15 NEW CITIES

May 5th, 2008

To celebrate our users helping us hit half a billion page views a month, we decided to add 15 new cities to give you guys more places to post. Those 15 new cities are:

Syracuse
Greenville
Greensboro
Boise
Daytona
Ft. Meyers
New Hampshire
Delaware
Tulsa
Bakersfield
Akron
Toledo
Knoxville
Lancaster
Sarasota

They are marked as “new here”.

POPULAR SEARCHES FEATURE LAUNCHED

April 16th, 2008

Find out what people are looking for on backpage.com. For example: bartender is the most popular job search in Dallas and Astoria is a popular search for an apartment for rent in New York City.

Find the Popular Searches link at the bottom of the page in each city…

BACKPAGE.COM BLOGGED

March 29th, 2008

Click here to see people are saying about us according to Technorati.

RSS FEEDS FOR NYC BROKERS

March 27th, 2008

Good news for you brokers out there in NYC!

Broker postings in New York can now use paid feeds in RSS 1.0 or RSS 2.0. They can be submitted manually by the interactive bulk upload page or automatically by HTTP post. To request a feed account, please click here to email Support. To review technical documentation on how the feed process works, please go to http://newyork.backpage.com/online/bulkupload/Documentation.